Volume 2 Issue 1

The Duality of Technological Advancement in Transportation: An Ethical Imperative for a Balanced Approach

Emmanuel Mogaji - Keele Business School, Keele University, UK

Ana Cristina de Santana Inglês - Laboratório Urbano De Angola – LURA, Angola

Abstract

Technological innovations have revolutionized transportation, enhancing efficiency, convenience, and accessibility. Ride-hailing platforms, online ticketing systems, and autonomous vehicles represent significant strides in modern mobility. However, these advancements also present ethical, practical, and security challenges. This article explores the dual nature of technological progress in transportation, highlighting both its transformative potential and its darker sides, such as the exploitation of ride-hailing systems, cybersecurity threats, and ethical dilemmas related to autonomous vehicles. Taking advantage of the recent “Bolt war” between Nigerian and South African users on August 23rd 2024, this article argues for a balanced approach that maximizes benefits while mitigating risks, emphasizing the need for robust regulatory frameworks, corporate responsibility, and consumer awareness. By engaging stakeholders—including governments, technology companies, and consumers—in a coordinated effort, we can ensure that technological advancements in transportation lead to a future that is not only innovative and efficient but also secure, ethical, and inclusive for all.

Keywords: Technological Innovation; Transportation; Cybersecurity; Ethical Challenges; Regulation

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CORRESPONDENCE TO Emmanuel Mogaji e.mogaji@keele.ac.uk

© 2024 The Author(s). Published by Transformative Transport Services Design Initiative (TRATSEDI). This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited

Empowering Africa’s Transport Heroes: Actionable Strategies for Supporting Drivers in Cash-Dominated and Unregulated Markets

Temitope Farinloye - Transformative Transport Service Design Initiatives, Lagos, Nigeria

Emmanuel Mogaji - Keele Business School, Keele University, UK

Abstract

This commentary addresses strategies for enhancing transport service provision in Africa, focusing on empowering drivers operating in cash-dominated and unregulated markets. It highlights the roles of key stakeholders, including governments, financial institutions, tech companies, community organizations, and healthcare providers. Governments must implement policy reforms that protect drivers and promote infrastructure development. Financial institutions and fintech companies can drive financial inclusion with tailored micro-loans and digital payment solutions. Tech companies should focus on affordable technology to improve efficiency, while community organizations can strengthen drivers' economic resilience. Health providers must address drivers' wellness needs with targeted programs. The commentary emphasizes the importance of continuous data collection to refine and adapt these strategies, offering a multi-stakeholder approach to support drivers and improve the transport sector's overall sustainability and effectiveness.

Keywords: Transport service provision, informal markets, financial inclusion, digital transformation, driver empowerment.

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CORRESPONDENCE TO Temitope Farinloye tfarinloye@tratsedi.com